All orders are shipped via the United States Postal Service. Shipping and Handling charges are calculated during checkout, based on your location and the weight of the product(s) purchased. The Cat House reserves the right to adjust shipping charges at anytime. Of course, these changes would not be made to an order that has already been placed.
Unfortunately, we are not able to accept returns. Our products are manufactured with a great deal of care, and we know that we are sending a quality product to our customers.
If you do not receive your product, or it is received damaged, please contact us at store@thecathouse.org.
